What is pulse+??
Industry certification for customer success professionals Pulse+ is a digital companion that combines premium eLearning and industry-grade certifications with exclusive content and behind-the-scenes stories of brands and thought leaders who exemplify the true spirit of customer success.
What is the PULSE+ curriculum??
The Pulse+ curriculum was designed to help professionals solve everyday challenges. Here are some of the core courses currently offered: And more! Educational Topics for Every Level! LEARNING PATH: Customer Success Manager Certified...
What is the Gainsight analyzer??
The Gainsight Analyzer monitors various causes of failures or inefficiencies in the performance of the application, so you can quickly identify, isolate, and remediate any performance issue that impacts the user experience by following the recommended actions to improve performance.
What is Gainsight's Customer Experience Center??
Watch the overview Learn how to use Gainsight's Customer Experience (CX) Center to collect and analyze textual feedback and response data from Surveys and Timeline entries.